Terms of Service

Last Updated: June 26, 2025

Welcome to Alice Fantaisie’s online shop! Please read these Terms & Conditions (“T&C”) carefully before placing an order. By accessing or using our website, you agree to be bound by these T&C.

1. Definitions  

  • Company: The operator of this online store.  
  • Customer / You: Any individual or entity that browses, orders, or purchases products. 
  • Products: Jewelry and accessories offered for sale on this website.  
  • Order: Your selection of Products submitted through our checkout process.

 

2. Scope & Acceptance  

  • These T&C apply to all site visits, browsing, orders, and purchases.  
  • By placing an Order and completing payment, you confirm you have read, understood, and agree to be bound by these T&C.  
  • If you purchase as a business or reseller, additional terms may apply.

 

3. Product Information & Pricing  

  • Descriptions, images, specifications, availability, and prices are as shown online at the time of your Order.  
  • We strive for accuracy; however, errors or omissions may occur. We reserve the right to correct any such mistake without liability.  
  • All prices include applicable taxes but exclude shipping fees unless otherwise specified.

 

4. Ordering & Payment  

  • Order Process:  
    Add Products to cart     → Enter shipping & billing details → Choose payment method → Confirm Order.  
  • Payment Methods:
    a) Credit/Debit Cards (Visa, MasterCard, JCB)
    b) PayPal 
    c) Other payment methods as shown available on this website  
  • Your Order is confirmed only when full payment clears.  
  • If payment fails, we will notify you to retry or choose another method.

 

5. Cancellation

Order Cancellation: Once the order is confirmed, no cancellation is accepted. If you have any questions, please contact our customer service.


6. Customer Responsibilities & Prohibited Conduct  

  • You must provide accurate, current, and complete information when placing an Order.  
  • Prohibited conduct includes:  
    - Impersonating others or using false payment details 
    - Reselling without our written permission
    - Interfering with website operation or security

 

7. Intellectual Property  

All contents including images, text, designs and logos are owned by or licensed by Alice Fantaisie or its business partner(s).

 

8. Limitation of Liability & Warranties  

  • We use reasonable efforts to ensure product quality and site functionality but are not liable for delays or defects caused by events beyond our control (e.g., natural disasters, carrier issues).  
  • Products are intended for normal wear. Except as required by law, we make no other warranties, express or implied.  
  • Slight variations in color or finish due to photography or display settings are not defects.

 

9. Amendments  

We reserve the right to modify these T&C, prices, shipping fees, and policies at any time. Changes take effect upon posting. Existing Orders remain subject to the T&C in effect when placed.

In case of any dispute, Alice Fantaisie reserves the right of final decision. If you have any questions, please contact us at af@alicefantaisie.com. Thank you for choosing Alice Fantaisie.

We look forward to bringing you exquisite enamel jewelry that delights and inspires!